Column: Keys to conflict resolution

Commentary by Jeff Worrell

In Carmel, we take pride in being a community that thrives on respect, collaboration and progress. But even in the most harmonious of times, conflicts can still arise. The way we address those conflicts determines not only their resolution but also the tone of our shared civic life.

Conflict resolution starts with listening — truly listening and not just thinking about the next rebuttal. When disagreements occur, taking the time to hear different perspectives fosters mutual understanding and reduces tension. In Carmel, we’re fortunate to have a culture that values thoughtful dialogue over divisive rhetoric. Strengthening that culture means each of us must remain committed to respectful exchanges, even when passions run high.

Additionally, finding common ground is key. Instead of focusing on what divides us, we should lean into shared goals. Whether it’s discussions about local development, schools or community events, remembering that we’re all invested in Carmel’s success can guide us toward collaborative solutions.

Lastly, an intent to do no harm. When it is impossible to find agreement, we part ways without a desire to harm, embarrass, punish or degrade. Civility isn’t only about resolving disputes; it’s about creating an environment where disputes are less likely to arise.

Here in Carmel, we’re not just neighbors — we’re partners in building a culture of civility where respect reigns and every voice is valued. Let’s keep it that way.